Who are we?

Alkemy is an international company wich specializes in evolving the business model of large and medium-sized enterprises and is a public company listed on the MTA STAR market of Borsa Italiana. Our mission is to enhance the market position and competitiveness of large and medium-sized companies by driving the evolution of their business model in alignment with technological innovation and consumer behaviors. With a team of over 1,000 people, we integrate expertise across Strategy, Communication, Design, Performance, Technology, Insights & Analytics with a post-digital offer that spans the entire value chain, from strategy to implementation.

What will you do?

We are seeking a DialogFlow CX Specialist with:

• Experience working with Dialogflow CX in production environments.

• Design and configuration of flows, pages, intents, and entities.

• Implementation and consumption of REST APIs.

• Development and maintenance of webhooks.

• Proficiency in JSON handling and conditional logic.

• Experience integrating conversational assistants with backend systems (CRM, databases, internal services).

• Experience in testing, debugging, and continuous improvement of conversational bots.

• Conversational Italian or English.

If you are someone who likes to stay updated on the latest trends, is eager to try new technologies, and enjoys finding alternative ways to do things, this is the place for you. If you consider yourself a team player who advocates for Fair Play above all... a team is waiting for you!

What do we offer you?

At Alkemy, we are committed to creating the best conditions for all our people to feel empowered to express their value and talent fully—and to feel at home in Alkemy—regardless of gender, age, nationality, sexual orientation, or religious beliefs.

We have always been deeply convinced that an inclusive work environment that values all forms of diversity is not only a moral imperative but also a critical success factor for our business. We bring together people with diverse professional backgrounds under one roof and continuously promote a culture of sharing and growth.

Excellence, Passion, Integrity, and Practicality are Alkemy’s core values, which we all share and that guide us in achieving our mission. These values define our identity and form the foundation of our organizational culture, shaping our interactions with all our people and clients and progressively building our business approach.

Suitable profiles will be contacted within 20 days. Applications without a complete CV attached will not be considered. Candidate data will be processed in accordance with the Privacy Notice, which is always available on our website alkemy.com.